Skip to content

FAQ

Faqs

General

Are you open to the public?

Working in the mill requires our undivided attention (and is also super loud) so we can only accept visitors by appointment or during our monthly Open House events [link]. Make sure to sign up for our Newsletter or check out Events page for more information about upcoming Open House events.

If you're interested in shopping at the mill, you can book an appointment at our "warehouse retail space" here.

Do you do tours?

We host monthly Open House events so that we can give safe tours while the equipment is off and we’re not distracted by running the machines. Find out about upcoming Open House dates on our Events page or through our Newsletter (sign up below).

If you're interested in a tour and cannot make our Open Houses, email us at processing@junctionfibermill.com to set up an appointment.

Where is your parking?

Our parking lot is behind 87 Maple Street. Coming from I-89, you will drive past Junction Fiber Mill and then turn left after Craft Studies. Do not park in the driveway directly to the left of our building.

Where are your prices?

For custom processing, our up-to-date pricing is linked on the Processing page at the top in the downloadable PDF. Our yarn pricing is listed on this website. For wholesale, get in touch with us at wholesale@junctionfibermill.com.

Do you do wholesale?

Yes! If you own a local yarn store and are interested in carrying our yarn, get in touch with us at wholesale@junctionfibermill.com for more information. Our current Stockists can be found here.

Our Yarn

Where is your wool from?

Farm Fresh

Our Farm Fresh line of yarn is made from wool sourced from small sheep farms in Vermont and New Hampshire. We process this yarn from start to finish here at the mill — from freshly shorn off the sheep’s back to finished hank. We know the farmer and sometimes even the individual sheep whose fiber make up these skeins. Sheep farms are important to our region’s health and history and we’re proud to support them with this line of yarn.

Farm Fresh Lux

Sometimes we want to experiment with blending more “luxurious” fiber with our local sheep wool to give it a little extra something so we created this line of yarn which incorporates a small percentage of non-local fiber including silk, imported Merino, etc.

Making Tracks

Making Tracks uses a blend of wool from finer breeds like Merino, Targhee and Corriedale sourced from flocks ranging from Idaho to western South Dakota. We don’t have the capacity in our small mill to scour and comb all the wool we need for this yarn so we use Chargeurs, one of the last industrial wool combing plants still in operation in the United States for this part of the process. We then hand dye, pin draft, spin, and finish the yarn here at the mill. This yarn is proudly 100% grown and produced in America and the wool is non-superwashed and non-mulesed.

I found a knot in my yarn. Is that a mistake?

Though we use mechanical equipment, our process is still very hands-on and occasionally idiosyncrasies happen. We take great care to avoid slubs in our yarn but If you run into one, it can usually be teased out gently. A small percentage of our yarn will have a single knot where we have joined an end from one bobbin to another to wind off a full skein. We make sure to join yarns at matching color sections.

Please send us an email to hello@junctionfibermill.com if you feel you’ve received a skein that has slipped past quality control and is too irregular.

How should I care for my finished garments/pieces?

While we work to ensure colorfastness, some dyes are notoriously difficult to set and may exhaust some color even after our final wash. We recommend steam blocking when working with contrasting colors. Wash your finished knits in cold water only with a no-rinse wool wash.

All of our yarns use non-superwash wool, which means they will felt if washed in warm/hot water or in the washing machine. Only wash your finished garments by hand in cold water with a no-rinse wool wash.

Online Orders

Do you ship internationally?

Yes, we do ship internationally! However, our website currently does not support international shipping options at checkout. If you are located outside the US and Canada and wish to purchase our yarn, please email us at hello@junctionfibermill.comwith the items you'd like to order and your shipping address. We will then send you a custom invoice. Please note that we can only provide shipping costs and cannot give quotes for international duties, taxes, or other fees.

What payment methods do you accept?

We accept a variety of payment methods for your convenience:

  • Visa
  • MasterCard
  • Diners Club
  • Discover
  • Shopify Shop Pay
  • Apple Pay
  • Google Pay
  • Meta Pay
  • PayPal
Can I build my own Bundle with a discount?

No, we do not offer discounts on self-made bundles.

When will I receive my 15% off Newsletter Discount Code?

You will receive your 15% off discount code shortly after signing up for our newsletter. Here's how it works:

  1. Sign up for our newsletter.
  2. You will receive an email with a confirmation link within a few minutes.
  3. Click the confirmation link to confirm your subscription.
  4. After confirming, you will receive a second email with your 15% off discount code, which should arrive within five minutes.
Can I pick up my order at the mill?

Yes, simply select "Local Pickup" as your shipping option at checkout. Pickup times are:

Monday: 8 am - 5 pm
Tuesday: 8 am - 5 pm
Wednesday: 8 am - 3:30 pm
Friday: 8 am - 5 pm
Saturday - Sunday: closed

Can I pick up my Local Pickup order on the weekend?

No, we are closed on weekends and don't have a safe place to leave orders outside the building when the mill is closed.

Processing

What's your maximum/minimum staple length?

Our carder requires that staple (fiber) length to be between 2 and 6 inches. Additionally, we cannot accept fiber from animals that have been bedded in wood shavings as they’re next to impossible to get completely out of a fleece and will ruin our carder.

How much will it cost? Where can I find your prices?

You can find our most up-to-date price sheet and pricing information on our Processing page here.​ (Click the link at the top to download the pdf)

What's your minimum job size?

Download our Pricing & Order Form on our Processing page for the most up to date pricing and job minimums.

Note that a "job" is defined as a single fleece or batch of fleece that is processed together. An order can have multiple jobs and each must meet the minimum.

What is your turnaround time?

We never guarantee our turnaround times, but if you email us we can let you know what our current turnaround times are.

Do you process low-crimp fleeces?

Our equipment requires that a job have some crimp for us to process it successfully. Breeds with high crimp like Jacob, Corriedale, Shetland, etc go through swimmingly on their own.

Lower crimp breeds like Border Leicester and Finn can occasionally be a challenge. Not all fleeces are consistent within a given breed, so it often comes down to the specific sheep. The solution we have found in these cases is to blend a small amount of wool with the necessary crimp to hold it together. We can assess your specific fleece when we see it in person.

For very low or no crimp breeds such as Gotland, Cotswold, and Teeswater we blend as a rule as they cannot go through on their own.

If you have a mix of different breeds of sheep, we recommend blending some of the crimpy breeds with the low crimp breeds to increase the chance of success. If not, we can provide a high quality domestic combed top at cost.

Don't hesitate to email us at processing@junctionfibermill.com if you have any other questions about processing.

Do you process alpaca? How about mohair?

No, we only process sheep's wool. It's nothing personal, we just feel it's better to focus on doing one thing really well (though sheep's wool is a whole world unto itself).

Additionally we cannot process hair or dual coated breeds of sheep.

We reserve the right to reject any fleece for any reason.

Can I bring in roving to be spun into yarn?

No, we can only accept raw (skirted) fleece and we require it to go through our full process in one go (wash > pick > card > pin draft > spin). This is to ensure the best-quality end product as we can control humidity and treatment throughout.

Do you offer standalone washing services?

No. We offer our scouring (washing) services only as part of the roving/yarn processing service.

Are you a worsted or woolen mill?

We are a "semi-worsted" mill, meaning we card (rather than comb) and then pin draft our fiber.

Check out our Processing page for a complete description of our process.

What's the difference between regular and pin-drafted roving?

Regular roving is roving directly off of our carder, which definitely makes a nice enough roving for hand spinners and felters. The pin drafting process further aligns and evens out the roving. When we spin yarn here at the mill, we need the roving to be absolutely uniform, so we run it through our Pin Drafter at least twice. If you want to hand spin with the creme de la creme of roving, opt for Pin Drafting — it’ll make hand spinning a dream.

Back to top